When and Why?
The SIPOC component consists of one single worksheet, prepared to enter suppliers, inputs, processes, outputs, and customers.
Pros
- Little effort compared to full process modeling
- Improves understanding of the process and reduces possible misunderstandings within the team by building a common vocabulary
- defines clear boundaries for the process and enables efficient and focused analysis
- Confinement to the process generates added value in terms of the shared knowledge of the team without the usual distractions
Cons
- A SIPOC serves as an introduction to a topic and is not suitable for detailed anlyses
- A SIPOC focusses on a generic overview and can not substitute a detailed root cause analysis. This can be done by other methods, e.g. Ishikawa Diagrams, Process Flow Charts, etc.
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